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Introduction

Hello Local ("we," "us," or "our") operates as an online grocery pickup service. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect it.

Information We Collect

Personal Information

When you use our services, we may collect personal information that you provide to us, including but not limited to: Name
Email address
Phone number
Delivery address
Payment information
Order history

Non-Personal Information

Personal Information

We may also collect non-personal information that does not directly identify you. This includes: Browser type and version
Operating system
IP address
Referral source
Pages visited and time spent on our website
Cookies and similar tracking technologies

How We Use Your Information

To Provide and Improve Our Services

We may also collect non-personal information that does not directly identify you. This includes: We use your personal information to:

Process and fulfill your orders
Communicate with you about your orders and provide customer support
Personalize your experience on our website
Improve our services, website functionality, and user experience

Marketing and Promotions

With your consent, we may use your personal information to send you promotional offers, newsletters, and other marketing communications. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the email.

Legal and Regulatory Compliance

We may use your information to comply with legal obligations, resolve disputes, enforce our terms and conditions, and protect our rights and interests..

Information Sharing and Disclosure

Service Providers

We may share your personal information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, and marketing. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.

Legal Requirements

We may disclose your personal information if required by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:
Using secure server software (SSL) to encrypt financial information
Implementing access controls to our data and systems
Regularly reviewing our data collection and processing practices

Your Rights

You have the right to:
Access the personal information we hold about you
Request correction of any inaccurate or incomplete information
Request deletion of your personal information
Object to or restrict the processing of your personal information
Withdraw your consent to the use of your personal information
To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files that are placed on your device to collect and store information. You can control the use of cookies through your browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Hello Local
Email: helloolocal@gmail.com
Phone: 470 443 8313